FAQs

NovaLiving is a lifestyle store offering a wide variety of products across four main categories: home décor, pet supplies, beauty & skincare, and Women clothing, kitchen appliances. We’re your one-stop destination for creating a balanced, stylish, and comfortable lifestyle.

Yes! NovaLiving ships to multiple countries worldwide. Shipping fees and delivery times may vary depending on your location. During checkout, you’ll see all available options for your region.

Most orders are processed within 1–3 business days. Delivery times typically range from 5–12 business days, depending on your location. Once shipped, you’ll receive a tracking number so you can follow your package every step of the way.

We want you to love every item you purchase from NovaLiving. If you’re not fully satisfied, we offer hassle-free returns within 14 days of delivery (conditions may apply). Please check our Returns & Refunds page for full details.

Absolutely. Our beauty and skincare products are selected with care, focusing on quality, safety, and effectiveness. We aim to provide products that are gentle on the skin, nourishing, and suitable for a variety of skin types.

Yes! We often run seasonal sales, special promotions, and exclusive discounts for our subscribers. Be sure to sign up for our newsletter so you never miss an update.

You can reach our friendly support team anytime through our Contact Us page or by emailing us at [your support email]. We’re here to assist with orders, product questions, or any concerns you may have.