FAQs

❓ FAQ 1: What kind of products does NovaLiving offer?

Answer: NovaLiving is a lifestyle store offering a wide variety of products across four main categories: home décor, pet supplies, beauty & skincare, and Women clothing, kitchen appliances. We’re your one-stop destination for creating a balanced, stylish, and comfortable lifestyle.


❓ FAQ 2: Do you ship internationally?

Answer: Yes! NovaLiving ships to multiple countries worldwide. Shipping fees and delivery times may vary depending on your location. During checkout, you’ll see all available options for your region.


❓ FAQ 3: How long will it take to receive my order?

Answer: Most orders are processed within 1–3 business days. Delivery times typically range from 5–12 business days, depending on your location. Once shipped, you’ll receive a tracking number so you can follow your package every step of the way.


❓ FAQ 4: What is your return policy?

Answer: We want you to love every item you purchase from NovaLiving. If you’re not fully satisfied, we offer hassle-free returns within 14 days of delivery (conditions may apply). Please check our Returns & Refunds page for full details.


❓ FAQ 5: Are your beauty and skincare products safe?

Answer: Absolutely. Our beauty and skincare products are selected with care, focusing on quality, safety, and effectiveness. We aim to provide products that are gentle on the skin, nourishing, and suitable for a variety of skin types.