Shipping policy
At NOVA LIVING, we are committed to delivering your order as quickly and securely as possible.
PROCESSING TIME
Orders are processed within 1-3 business days, excluding weekends and holidays.
SHIPPING DESTINATION
We currently ship to Australia
ESTIMATED DELIVERY TIME
Estimated delivery time: 7-12 business days
SHIPPING COST
FREE shipping on all orders - no minimum purchase required.
ORDER TRACKING
Once your order has shipped, you will receive a tracking number by email.
DELAYS
Delivery delays may occasionally occur due to high demand, customs processing, courier delays, or other circumstances outside our control.
INCORRECT ADDRESS
Please make sure your shipping address is correct before completing checkout. Orders sent to an incorrectly provided address may not be eligible for replacement or refund.
CONTACT
For shipping questions, contact novalivingaustralia@outlook.com